05 // SENIOR RETENTION SCIENTISTS · ZERO JUNIOR ACCOUNT HANDOFFS
Paid Acquisition Rents Attention. Lifecycle Architecture Owns the P&L.
Founded by former Shopify Plus VPs of Retention in New York, Austin, and London, Retention Lab treats email, SMS, and subscription cohorts as a compounding balance-sheet asset.
Explore Open CRM & Copywriter Roles →
$310M+ Attributed Klaviyo Revenue
Clara Beaumont
Founder & Managing Retention Partner
Former VP of Retention at two 9-figure Shopify Plus wellness brands; authored the 42-Point Lifecycle Diagnostic.
99.4% Inbox Placement Across 72 Brands
Henrik Lind
Head of Deliverability & Infrastructure
Email infrastructure specialist rescuing high-volume DTC senders from Gmail Promotions and spam-trap throttling.
1,400+ Split-Tested Flow Emails
Maeve Sullivan
Director of Editorial Lifecycle Copy
Crafts editorial monograph campaigns and plain-text founder sequences that protect luxury brand equity while lifting RPR.
38% Avg Subscription Churn Reduction
Devon Patel
Principal SMS & Subscription Architect
Integrates Octane AI zero-party quiz data with Klaviyo, Postscript, and Recharge to automate 90-day repeat cohorts.
01 // RETENTION LAB
Lifecycle Home (/)
Klaviyo Master Strategists (/about)
Open CRM & Copy Roles (/careers)
12-Station Owner Manual (/guide)
02 // PODS & COHORT PROOF
Lifecycle Flow Pods (/services)
Monthly Retainer Pods (/pricing)
Shopify Cohort Case Studies (/work)
Lifecycle Monographs (/insights)
© 2026 RETENTION LAB · KLAVIYO MASTER ELITE & POSTSCRIPT PARTNER · +$45K 90-DAY OWNED REVENUE GUARANTEE