[RETENTION LAB] LIFECYCLE MONOGRAPH // 12-STATION FINISHED-OBJECT OWNER MANUAL

Deploy All 19 Templates, 6 CMS Collections & 28 Live URLs With Editorial Precision.

This Buyer Onboarding Manual (/guide) ships with metadata.noIndex: true so search engines omit it while your retention team customizes Row 1 of Site Settings, W3C tokens, and Klaviyo audit handoffs.

LAUNCH LEDGER READINESS
5 / 10 VERIFIED
19 TEMPLATES · 6 CMS · 28 URLS
EDITORIAL MICRO-SYNTAX //Wrap *90-Day LTV* for italic Botanical Emerald emphasis · Use | for intentional line breaks · Enter " " (single space) to hide optional badges.
6-COLLECTION RELATIONAL CMS ARCHITECTURE // POWERING 28 LIVE URLS
01 Site Settings (1-Row Agency Brain)Global Site Shell + All 28 Live URLs
Agency Name · Lifecycle Tagline · Audit Email · Squeeze Route · 90-Day Guarantee · Partner Tier · HQ
02 Services (Lifecycle Retention Pods)/services + /services/:slug (4 URLs)
Title · Slug · Pod Category · Launch SLA · ESP Stack · Monthly Retainer · Summary · Flow Deliverables
03 Case Studies (Shopify Cohort Dossiers)/work + /work/:slug (4 URLs)
Title · Slug · Brand · DTC Vertical · Owned Revenue % · Flow RPR · 90-Day LTV Lift · 3-Phase Audit/Build/Scale
04 Insights (Lifecycle Research Monographs)/insights + /insights/:slug (4 URLs)
Title · Slug · Topic · Read Time · Author · Cohort Metric · Executive Thesis · Technical Flow Blueprint
05 Team & Proof (Retention Strategists)/about
Name · Slug · Role · Klaviyo/SMS Specialty · DTC Pedigree · Bio
06 FAQ (Deliverability & Retainer Objections)/pricing + /contact
Question · Slug · Category · Transparent Answer
9 SEMANTIC W3C COLOR TOKENS — WARM IVORY & BOTANICAL EMERALD (CLICK TO COPY)
STATION 01⏱ 90 Sec

Configure the 1-Row '01 Site Settings' Brain

Update your Retention Agency Name, Klaviyo Audit Route (/lp/klaviyo-revenue-audit), Partner Email, +$45k 90-Day Guarantee, and HQ once in Row 1.

WHERE: Top Toolbar -> CMS -> 01 Site Settings (Row 1)
STATION 02⏱ 60 Sec

Customize 9 Warm Ivory & Botanical Color Tokens

Every lifecycle card, parchment hairline, and CTA binds to 9 semantic W3C Color Tokens. Edit Token 05 (#059669 Emerald) and Token 06 (#D97706 Amber) for instant rebranding.

WHERE: Left Panel -> Assets -> Styles -> Colors (01..09)
STATION 03⏱ 2 Min

Inspect the Editorial 3-Font Lifecycle Triad

Retention Lab pairs Newsreader (Editorial Serif), Plus Jakarta Sans (Clean UI Body), and Space Mono (RPR, Open Rate & Cohort Telemetry) across 1200px, 810px, and 390px.

WHERE: Assets -> Styles -> Text Styles
STATION 04⏱ 1 Min

Apply *Italic* Serif & Single-Space Micro-Syntax

Wrap words in *asterisks* inside interactive component props to apply italic Botanical Emerald emphasis, use '|' for line breaks, or pass ' ' (single space) to hide optional pills.

WHERE: Component Props & Editorial Headlines
STATION 05⏱ 3 Min

Calibrate RetentionFlowCanvasHero.tsx (60fps)

Customize live Klaviyo/Postscript flow branches, RPR badges, cycle timing, and primary audit routing directly inside Framer's right-hand properties inspector.

WHERE: Home (/) -> Hero Component -> Right Panel
STATION 06⏱ 4 Min

Verify Stateful LTV Calculator -> Audit Handoff

Adjusting Monthly Shopify Revenue, Active Subscriber List, and Current Email % passes ?rev=...&list=...&share=...&lift=... straight into RetentionBriefIntake.

WHERE: / & /calculator -> RetentionLTVAndFlowRevenueCalculator
STATION 07⏱ 10 Min

Populate All 6 Relational CMS Collections (28 URLs)

Replace our 4 Lifecycle Pods (/services/:slug), 4 Shopify Cohort Dossiers (/work/:slug), 4 Deliverability & SMS Monographs (/insights/:slug), 4 Strategists (/about), and 6 FAQs.

WHERE: CMS -> Collections 01 through 06
STATION 08⏱ 3 Min

Align Retainer Pods & Guarantees on /pricing

Match Foundation Flow Pod ($6,500/mo), Flagship Retention Pod ($11,500/mo), and Enterprise Omnichannel Lab ($18,500/mo) with the tiers inside the LTV Calculator.

WHERE: Pages -> /pricing
STATION 09⏱ 3 Min

Route Paid Ads to /lp/klaviyo-revenue-audit

Send Meta, LinkedIn, and Google Search clicks to /lp/klaviyo-revenue-audit. Top navigation links are removed for zero exit leakage, pairing stateful intake with the LTV calculator.

WHERE: Pages -> /lp/klaviyo-revenue-audit (layoutTemplate: null, noIndex: true)
STATION 10⏱ 2 Min

Connect Klaviyo / HubSpot / Slack Intake Webhook

Supply an optional webhook endpoint on RetentionBriefIntake so Shopify store URLs and pre-filled revenue uplift metrics post directly to your sales Slack channel.

WHERE: /contact & /lp/klaviyo-revenue-audit -> RetentionBriefIntake
STATION 11⏱ 3 Min

Review Careers, TCPA Legal & Unsubscribed /404

Update open copywriter/CRM strategist roles on /careers, read-only Klaviyo access instructions on /thank-you, TCPA/GDPR clauses on /privacy, and the thematic /404 screen.

WHERE: Pages -> /careers, /thank-you, /privacy, /terms, /cookies, /404
STATION 12⏱ 2 Min

Read Station 12: What This Template Does Not Do

Review operational boundaries below: deterministic client-side LTV/RPR math, no live Klaviyo or Shopify OAuth backend included, and TCPA/DMARC legal placeholders.

WHERE: Architectural Transparency Ledger Below (/guide)
STATION 12 // ARCHITECTURAL TRANSPARENCY: WHAT THIS TEMPLATE DOES NOT DO
DISCLOSURE 01 // COHORT MATH
Illustrative Browser-Side LTV & Flow Revenue Math
RetentionLTVAndFlowRevenueCalculator models owned-channel lift from empirical 72-brand cohort medians. It does not connect to live Shopify Admin or Klaviyo Reporting APIs or guarantee revenue.
DISCLOSURE 02 // ESP RUNTIME
No Hosted Klaviyo, Postscript, or Recharge App Server
Retention Lab is a 19-template (28-URL) Framer agency storefront, CMS research publisher, and conversion funnel—not an ESP sending engine, DNS DMARC scanner, or Shopify app.
DISCLOSURE 03 // CRM STORAGE
Lead Persistence Uses Your Webhook or Framer Forms
RetentionBriefIntake reads URL/sessionStorage calculator state, posts to an optional CORS webhook URL you configure, and redirects to /thank-you. Wire HubSpot, Klaviyo, or Slack for CRM storage.
DISCLOSURE 04 // TCPA & PRIVACY
TCPA, GDPR & Cookie Policies Require Legal Review
/privacy, /terms, and /cookies ship with structured ecommerce retention agency clauses, but must be reviewed by qualified counsel for TCPA quiet hours, CTIA, GDPR, and CCPA compliance.
10-POINT PRE-LAUNCH LIFECYCLE QA LEDGER (CLICK TO VERIFY)

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