← All Shopify Cohort Dossiers (/work)
Luxury Home & Bedding
Solace Heirloom Linen: +$184K/Mo Flow Revenue Without Sitewide Flash Sales
OWNED REVENUE UPLIFT
+$184K/Mo Flow Lift
AUTOMATED FLOW RPR
$5.92 Browse/Cart RPR
90-DAY COHORT LTV
+31% Repeat Rate
PHASE 01 // 42-POINT DIAGNOSTIC
High-AOV ($410) bedding brand feared frequent email marketing would erode luxury positioning and train buyers to wait for sales.
PHASE 02 // FLOW & SMS ARCHITECTURE
Designed monograph-grade Newsreader editorial dispatches paired with fabric-swatch direct mail and VIP cross-sell sequences.
PHASE 03 // 90-DAY COHORT OUTCOME
Scaled automated flows to 27% of total Shopify gross revenue with zero sitewide coupon codes and 0.08% unsubscribe rate.
01 // RETENTION LAB
Lifecycle Home (/)
Klaviyo Master Strategists (/about)
Open CRM & Copy Roles (/careers)
12-Station Owner Manual (/guide)
02 // PODS & COHORT PROOF
Lifecycle Flow Pods (/services)
Monthly Retainer Pods (/pricing)
Shopify Cohort Case Studies (/work)
Lifecycle Monographs (/insights)
© 2026 RETENTION LAB · KLAVIYO MASTER ELITE & POSTSCRIPT PARTNER · +$45K 90-DAY OWNED REVENUE GUARANTEE